Faq

When cross-border shopping, pay attention to factors such as product tariffs, logistics delivery time, and return and exchange policies to ensure smooth shopping.

Firstly, understand the shopping process, payment methods, after-sales policies, etc. of the website, and then select suitable products based on the baby's needs and actual situation, gradually accumulating shopping experience.

When using a fetal heart rate Doppler device, it is necessary to choose a quiet environment, choose a comfortable posture for pregnant women, apply coupling agent to the probe, and search for fetal heart rate.

The fetal heart rate Doppler device outputs fetal heartbeat sound through built-in speakers, and can display fetal health status by measuring fetal heart rate. 


When using, pregnant women need to find a quiet and flat environment, slightly raise their heads, straighten their legs, choose a more comfortable position, and relax their mood. After lying flat, the fetal heart position will be closer to the abdominal wall, which can make the distance between the fetal heart and the fetal heart Doppler probe closer. Then pregnant women or family members need to apply coupling agents, olive oil, or skincare oil to the probe, as ultrasound is easily lost in the air. The function of coupling agents is to squeeze out air from the skin pores, making the probe in close contact with the skin. Secondly, search for the position of the fetal heart, press the probe tightly against the abdominal wall, and apply a slight amount of soft force to prevent any air between the probe and the belly from causing noise. Finally, listen to the fetal heart rate and find the correct position. After hearing the baby's stable and continuous fetal heart rate sounds, stop for a period of time and let the fetal heart rate probe receive stable and continuous fetal heart rate signals.

Firstly, understand the shopping process, payment methods, and after-sales policies of the mother and baby website, and then select suitable products based on the baby's needs and actual situation, gradually accumulating shopping experience.

Follow our official website and social media account to regularly check promotional information. In addition, coupons, benefits, and other methods can also be used to save on shopping expenses.

Consumers can contact our customer service for inquiries at any time, and we will be happy to answer your questions. Customer service has professional knowledge and can provide you with accurate information.

Our mother and baby products have a warranty period of six months, covering the quality issues inherent in the product. Consumers can contact customer service for warranty during the warranty period, and provide purchase vouchers and product fault descriptions. We will arrange repairs or replacements according to the situation.

We provide a 7-day unconditional return and exchange service. Consumers who discover quality issues or discrepancies in size, color, etc. within 7 days of receiving the product can apply for a return or exchange. The return and exchange process is as follows: First, contact customer service and provide relevant proof materials. After confirmation, we will arrange for the return and exchange, and the shipping cost will be borne by us.

We provide after-sales services such as returns and exchanges, repairs, and customer service inquiries. When making a purchase, have a detailed understanding of the after-sales policy to ensure your own rights and interests.

The delivery time varies depending on region and product type. Generally speaking, the domestic delivery time is around 3-7 days, while overseas purchases may take 10-20 days. The specific delivery time is based on the order status.